Réclamations | Alilaguna

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Avant de nous fournir vos données, lisez la politique de confidentialité.

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Lido S.M.E. “C” stop suspension

From 09:00 of Monday, the 19th of December, to 17:00 of Wednesday, the 21st of December 2022 and until maintenance works will be completed, it is scheduled an extraordinary maintenance work that involves the suspension of Lido S.M.E. “C” stop.
During that period of time, Linea Blu and Linea Verde lines will stop exceptionally at Lido S.M.C. “A” stop, at the same times.

Linea Blu and Linea Verde services will be regular from any other stop.

Transport Bonus

Please kindly be informed that from 1st September to 31st December 2022 it is possible to request the transport bonus for the purchase of an Alilaguna monthly / annual pass.

More information on: http://bonustrasporti.lavoro.gov.it

To use the Transport Bonus for the purchase of the Alilaguna monthly / annual pass, it will be necessary to go to the Alilaguna Isola Nuova del Tronchetto 34 office from Tuesday to Thursday from 10.00 to 13.00.

WARNING: the subscriptions for the following month are issued starting from the 21^st of the current month.

For any clarification or information write to us: info@alilaguna.it

CUSTOMER SATISFACTION SURVEY - ALILAGUNA

Your opinion is important for us: help us to improve our service and allow us to offer you an increasingly comfortable journey by filling out the satisfaction survey. CLICK HERE and answer the questions: it will only take a few minutes!

NOTICE TO PASSENGERS - LINEA ROSSA SUSPENSION

Please kindly be informed that Linea Rossa is suspended until further notice.

SAFETY MEASURES - COVID-19

Please kindly be informed that Alilaguna means of transport are constantly sanitized and that sanitizing gel is available on board.

For more info click here.

Alilaguna SpA

Alilaguna S.p.A. - Partita IVA e C.F. 02967180270 - Cap. soc. € 5.000.000 i.v.