Padlock with the symbol of a cookie

Cookie Policy

Padlock with the symbol of a cookie

Cookie Policy

Intro

The website www.alilaguna.it (hereinafter the “Website”) uses "cookies": these are text files which are sent from a web server (which is the computer on which the Website visited is running) to the user's browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and memorized on the hard disk of the user's computer (hereinafter the "User") when visiting the Website. The cookie allows the Website to identify the user's PC (by way of the information memorized therein), each time that the user reconnects to the Website using the same PC.
By using cookies we can make it easier for the user to browse the Website and - subject to previous consent - we can analyze preferences and tastes by monitoring the User's browsing experience and consequently advertise products and services more consistent with the User's interests and expectations.

Alilaguna S.p.A., with registered office in Isola Nuova del Tronchetto n. 34, ZIP code 30135, Venice, Italy, VAT and tax code 02967180270, Telephone 041/2401701, E-mail info@alilaguna.it (hereinafter "Alilaguna" or the "Company") acts as data controller with regard to the personal data processed through the cookies present in the Website according to (EU) Regulation 2016/679 General Data Protection Regulation (hereinafter the "GDPR").

Advertising and targeting cookies

These cookies are aimed at creating profiles relating to the User, e.g. in order to send advertising messages consistent with the User's preferences: except as provided for in paragraph 3 below, these cookies are issued by the Website on the User's computer during browsing and are stored even beyond the duration of the browsing session itself, until they expire or are deleted by the User (so-called "permanent cookies"). This category also includes social network cookies, which allow the User's social accounts to interact with the Website (e.g. by sharing content with other people or disclosing their opinion on content).
The use of such cookies requires the express and informed consent of the User (art. 6, par.1, lett. a) of the GDPR).

Please note that User's consent will only be required at the time of the first access the Website: thereafter, we will store your consent through the use of a technical cookie to allow you direct access to the pages of the Website (without prejudice to your right to deactivate/activate cookies at any time or to delete them, see point 4 below). Consent may be requested again (1.) six (6) months have elapsed since the banner was last presented, (2.) if the conditions of the processing have changed significantly, or (3.) if it is impossible for the Website to know whether a particular cookie has already been stored on the device.

Information about cookies released by the Site

We are pleased to provide the following information regarding the cookies used in the Website.

The domain name from which the Website server transmits the cookies is: alilaguna.it.

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Third parties cookies

Company is not able to exercise any control over third parties cookies and does not have access to the data collected through such cookies: the relevant information and consent obligations are therefore incumbent on the third parties, who typically act as independent data controllers of the data collected through the cookies installed by them. The User shall therefore refer to the personal data processing policies, disclosures and consent forms provided by such third parties.
In order to allow the User to make a free and informed choice, we shall provide below indications on (1.) the type and identification of cookies, (2.) the characteristics and purposes of the cookies, as well as a link to the detailed information concerning such cookies:

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Further information on third-party cookies

Documentation and Privacy policy of Facebook/Meta

Documentation and Privacy policy of Google

Documentation and Privacy policy of Stripe

Documentation and Privacy policy of Google

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Further information on third-party cookies

Documentation and Privacy Policy of Facebook/Meta

Documentation and Privacy Policy of Google

Documentation and Privacy Policy of Stripe

Documentation and Privacy Policy of Google

Cookies used by the Alilaguna web app

The web app is a subdomain of the Alilaguna.it website and uses the cookies listed above.

When the User accesses the Alilaguna web app via their smartphone to purchase transportation tickets from the Company using mobile devices, the following additional technical cookies (necessary to ensure navigation and thus the transmission of data over the network or strictly necessary for the provision of the Service) and functional cookies, which are used to remember the User's choices (e.g. your username or language) and allow access to and use of the app's services more easily, are also released on the device. The information that functional cookies also collect is anonymous (does not contain either the name, address or account details or IP address) and navigation between other sites or apps is not tracked.

The table below provides details of the cookies used while using the app, beyond those described above with reference to the Alilaguna.it website.

Such cookies do not require the prior and explicit consent of the User as they are strictly necessary to provide the Service requested by the user and to facilitate better use.

Deactivation and erasure of cookies

You can manage your cookie preferences at any time by:

  • directly managing your preferences accessing the dedicated area by clicking on the "Manage preferences" button accessible through the cookie banner or the special link inserted in the Website footer. Finally, we would like to remind you that by clicking on the "Accept all" button in the banner you will grant your consent to the use of all the cookies used by our Website while, if you close the banner by selecting the "X" at the top right of the banner itself or by clicking on the "Reject all" button, you will continue browsing without cookies or tracking tools other than technical ones being installed;

  • using the settings of your web browser. In particular, if you prefer not to receive cookies you can set your browser to warn you when a cookie is present so that you can decide whether to accept it or not; it is also possible to automatically refuse all cookies, by activating the appropriate option in the browser. It is also possible to erase specific cookies previously enabled through the browser, or to prevent your PC from saving cookies released by specific websites, or to block the third-parties cookies. Since every browser has its own cookie management, you can modify/manage the parameters and erase the cookies through the control panel or the preferences of your browser.
    To disable all or some of the cookies it is necessary to change the settings of your browser (Firefox, Chrome, Explorer, Safari, Opera, ecc.).
    To do this, you must consult the information reported in your browser's User Manual (Help Page) or click on the following links:

    Should your browser not be present in the list, please check the possibilities for managing and changing the cookie settings offered by such browser.
    To block cookies used by social networks (e.g. via the "Share" button), the User can follow the instructions contained in the following links:

    As for Google Analytics, it can be deactivated by clicking here. Si precisa che l'add-on salva comunque un cookie sul dispositivo dell'Utente, tuttavia questo cookie è utilizzato al solo fine di impedire la trasmissione dei dati a Google Analytics. Please note that the add-on still saves a cookie on the User's device, however, this cookie is only used to prevent the transmission of data to Google Analytics. For more information on deactivating Google Analytics and installing the browser add-on, please click here.

  • accessing the portal available on http://www.youronlinechoices.com. Once on the site, by accessing the "Your choices" area you can: view the list of third party companies, our partners, that install cookies on our site (Companies); check the presence and activity status of the cookie installed (Status) and manage the consent selection (On/Off). Expanding the dedicated item (Info) to each company you can access more information about the company and reach via link the specific privacy and cookie policy.

Rights of the data subjects

By sending a notice to privacy@alilaguna.it, the User may at any time exercise the rights provided for by articles 15 to 22 of the GDPR, such as:

  • obtaining confirmation as to whether or not personal data concerning you is being processed;

  • obtaining access to your personal data and to the information set out in Article 15 of the GDPR;

  • obtaining the rectification of the inaccurate personal data that concern you without undue delay or the supplementing of incomplete personal data;

  • obtaining the erasure of the personal data that concern you without undue delay (where applicable);

  • obtaining the restriction of processing the personal data that concern you (where applicable);

  • receiving in a structured, commonly used and machine-readable format the personal data that concern you (where applicable);

  • object at any time, on grounds relating to your specific situation, to the processing of personal data that concern you.

Should you consider the processing of your data infringes the GDPR, you may in any event lodge a complaint before the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the Member State of your habitual residence, place of work or place of the alleged infringement.

You may contact the Data Protection Officer appointed by the Company pursuant to art. 37 of the GDPR at dpo@alilaguna.it.

Per maggiori informazioni in merito al trattamento dei dati effettuato per il tramite del Sito (in particolare su come trattiamoi dati, come contattarci, quali sono i diritti privacy e come esercitarli, si rinvia alla nostra Privacy Policy di cui la presente Cooke Policy è parte integrante.

Alilaguna S. p.A. - Registered, Operational and Administrative Offices: Isola Nuova del Tronchetto, 34, 30135 Venice, Italy

VAT No. and C.F. 02967180270 - Cap. soc. € 5.000.000 i.v. | Iscriz. Reg. delle Impr. di Venezia R.E.A.: 269222

Whistleblowing

Alilaguna S. p.A. - Registered, Operational and Administrative Offices: Isola Nuova del Tronchetto, 34, 30135 Venice, Italy

VAT No. and C.F. 02967180270 - Cap. soc. € 5.000.000 i.v. | Iscriz. Reg. delle Impr. di Venezia R.E.A.: 269222

Whistleblowing

Alilaguna S. p.A. - Registered, Operational and Administrative Offices: Isola Nuova del Tronchetto, 34, 30135 Venice, Italy

VAT No. and C.F. 02967180270 - Cap. soc. € 5.000.000 i.v. | Iscriz. Reg. delle Impr. di Venezia R.E.A.: 269222

Whistleblowing